If you have received a message that your account is disabled, it means that your new password was not complex enough.  You need to login with your old password again and then set a new password following the guidelines below:


Once you have successfully logged in to your computer with your new password, it may take Outlook up to 30 minutes to accept the new password.


Your new password must:

  • Contain a minimum of 14 characters
  • Contain characters from 3 of the following 4 groups:
    • Upper Case (A, B, C…)
    • Lower Case (a, b, c…)
    • Numbers (1, 2, 3…)
    • Punctuation (!, #, $...)

 

Your new password cannot:

  • Be the same as your name or login
  • Contain more than 2 consecutive characters that match your name)
  • Be the same as your previous passwords

 

Additional password guidelines:

  • Do not use the same password for different systems, make them different (network, SANDIS, etc..)
  • Do not write your password down or stick it to your monitor
  • Do not tell you password to anyone (including IT).  If you do, your password will be reset and you will have to think of a new one.
  • Try using a passphrase as they are easier to remember and harder to crack:
    • Mary’s Getting Work Done =   M@ry$ G3tt!n W0rk D0n3
    • Bob’s SANDIS is Secure =  B0b$ S@nd!$ S3cur3
    • Favorite Grandson is Mark =  f@^0r!tE gr@nd$0N !$ m@rK
  • Some extra tips / rules…
    • Capitalize either the first or last letter of each word (see examples above)
    • Common character replacements:
        • $ for s
        • @ for a
        • 0 (zero) for o
        • ! for i
        • 3 for e 
        • ^ for v


Process to do it:

  • Think of a phrase:
    • My kid Tony is awesome
  • Think of your character replacements and capitalization (make a simple rule you can remember - you can use this rule on all passwords for any system)
    • I will capitalize the first letter of every word
    • I will use all common character replacements listed in the example
  • Create your new password:
    • My K!d T0ny I$ Aw3$0m3